Intermediate: Practical AI Utilisation for Daily Operations

Duration: 2 Days

The Practical AI Utilisation for Daily Operationscourse is part of the Digital Harm Governance Pathway. This course is at Stage 2 and establishes Intermediate level knowledge within the pathway. The Net Organisational Effect is the controlled, lawful, and accountable integration of AI into daily moderation operations, increasing capability without increasing institutional risk.

Course Summary

This course develops structured, lawful and accountable integration of artificial intelligence tools into daily content moderation operations. Participants learn to deploy AI technologies while maintaining human oversight, regulatory compliance and evidential integrity.

Who the Course Is For

• Regulators supervising digital platforms
  
• Online monitoring units
  
• Trust & Safety teams
  
• Digital compliance teams
  
• Intelligence analysts
  
• OSINT practitioners
  
• Moderation supervisors

Learning Objectives

Participants will be able to:

• Define key AI technologies relevant to moderation
  
• Identify suitable AI tools for operational use
  
• Apply prompt engineering for structured outputs
  
• Use AI to analyse text, video, image and audio content
  
• Support detection of misinformation, scams and high-risk indicators
  
• Build AI-supported moderation workflows
  
• Generate AI-assisted reports with human oversight
  
• Apply ethical and data protection safeguards

Course Modules

• AI Technologies in Content Moderation
  
• Practical AI Application
  
• Workflow Automation and Reporting
  
• Ethics, Governance and Legal Compliance
  
• Scenario-Based Operational Exercises